We're here to help you learn.
Prefer email? Write to us at d.riosrojas007@gmail.com. We usually reply within a few business days. To help us help you faster, tell us your device model, iOS version, and a short description of what happened.
LingoTools is free to use for its core features. LingoTools Premium unlocks the AI features and longer audio transcription through an auto-renewing subscription billed by Apple. Your subscription renews automatically unless you cancel at least 24 hours before the end of the current period.
Subscriptions are managed by Apple, not inside the app. On your device open Settings → [your name] → Subscriptions, select LingoTools, and choose cancel or change plan. You can also reach it from the App Store account menu.
Open the paywall in the app and tap Restore purchases. Make sure you're signed in to the same Apple ID you used to subscribe. If it still doesn't unlock, email us.
In the app go to Settings → Account → Delete account. This permanently removes your server-side data and cannot be undone. Note that most of your content (decks, books, progress) is stored only on your device.
Yes. Studying flashcards, reading, local decks and books, and import/export all work without a connection. Features that rely on the cloud — AI generation, conversation practice, and server transcription — need internet.
The interface is available in English, Spanish, German, French, Italian, and Portuguese.